Terms

ORDER

Once you have selected the items you want and placed them, please fill out your personal information such as name, address and payment information, once this is done, you will receive a confirmation by e-mail.

Please note that this is not the final order confirmation, you will receive your final order confirmation and receipt once the payment is approved and the product is registered in our warehouse. It is only an electronic acknowledgement of the receipt of your order. Dea Kudibal retains the rights to cancel the order due to typographical errors, technical problems, delivery failures and similar situations.

Orders that have not yet been shipped by Dea Kudibal may be cancelled without costs by contacting our web support using the following email-address: shop@deakudibal.dk

RETURNS

Dea Kudibal offers a 14 day return policy from the day you receive your goods.

Return and exchange orders are paid by the customer. All returns must be by post and packages should always be sent with delivery. We cannot take responsibility for packages that are not send with delivery

Goods must be returned unused and must be returned with its (their) original price tag on. When we receive the product and accepted the return, we will as soon as possible transfer the purchase amount back to your account.

PAYMENT

In order to place an order on the Dea Kudibal webshop you must have a valid credit card. When you place an order with your credit card the amount will be verified and reserved on your bank account. Once the order has been shipped, the amount will be withdrawn from your account.

We accept the following types of credit cards: Dankort, Visa, Visa Electron, MasterCard, Maestro, American Express, JBC and UnionPay.

If you are paying with American Express the payment must be in DKK currency. Click on the Danish flag in the top of our page to change to DKK currency.

DELIVERY

We offer free shipping for purchases above 200 EUR. For purchases less than 200 EUR the shipping cost is 25 EUR.

If you order from a country outside of the EU you are responsible yourself to follow you countries tax and duty regulations, which Dea Kudibal can not be held responsible for.

Fast service is important to us, which is why we try to ship all parcels within 1-2 working days. You are always welcome to contact us for accurate information about your order. If a problem should occur with your order we will contact you by e-mail.

If you cannot find the item you are looking for on our webshop, you are always welcome to send an email to: shop@deakudibal.dk, we will then refer to a shop near you, where you can purchase the item.

RESERVATIONS

We reserve the right to correct; pricing errors, typos and styles which are sold out.

If you have further questions regarding online shopping at Dea Kudibal, please contact the headoffice at: +45 33 13 55 99. You can reach us from Monday – Friday between 10.00 a.m. to 4.00 p.m. or write to shop@deakudibal.dk